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Deutsche Börse Group

Intern / Working Student - User Help Desk for End-to-End process (f/m/d)

Frankfurt am Main, Hessen 6 mois
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Learn. Develop. Grow. But always: Share value

Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We're excited about the future because we are the ones shaping it. Let´s do this together by sharing value!

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world's leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What's your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Frankfurt am Main

Your career at Deutsche Börse Group

Your area of work
As a working student (f/m/d) you will be member of the unit "Policies & Contract Support" under the section "Intercompany Organisation", department "Group Organizational Services" of Deutsche Börse AG based in Eschborn. You will support Contract- and Business Owners within the End-to-End Purchasing and Contract Management processes of Deutsche Börse Group.

Your responsibilities

You will provide user support in the overall End-to-End Purchasing and Contract Management Process and other related sub-processes. You will guide Contract- and Business Owners along the Purchasing and Contract Management journey and provide information about the next relevant steps and certain prerequisites. You will gain interesting insights in the regulatory requirements for regulated companies and related processes of the Control Functions and other relevant Stakeholders. You will make yourself familiar with all relevant policies and End-to-End process related documents and procedures. You will jointly maintain a repository for End-to-End process related documentation. You will join regular meetings with Control Functions and other relevant Stakeholders to make sure you are informed about latest changes in relevant processes.
Your profile

You are enrolled during the entire period of activity at a state-recognized university as a regular student and have completed at least three semesters (Study focus: economics, business studies or other). Ideally, you have already gained first practical experience in the context of client and/or user support. You are interested in banking, financial and capital markets, and the regulatory environment. You have great communication and analytical skills which will help you to communicate via different channels and easily familiarize yourself with new topics. You have excellent knowledge of MS-Office applications (especially Excel, Word and SharePoint). You are fluent in written and spoken English. Ideally you have experience with related tools (e.g. SAP CLM, SAP ERP, Jira, Ariba, Fieldglass, Appway etc.).
Start date: 01/08/2022