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Spot On Connections

French speaking Seller Support - Limerick, Ireland

Limerick, Munster À partir du 26/09/21 24 mois
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Looking for a new Customer Support career opportunity? We have a new role for you to see! On behalf of our client, we are looking for Customer Support Agents proficient in French and English to work in our client's offices in Limerick, Ireland!

Key Responsibilities:

* Customer Service - provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
* Ability to liaise with other departments as necessary
* Identify process improvement opportunities and raise through the appropriate forum
* Support customers directly on the ground at major events around the world
* Any other tasks as required

Skills and Attributes:

* French native speaker
* Experience in Call Center / Hospitality
* Team player
* Takes ownership
* Organized and reliable with attention to detail
* Excellent multi-tasking skills
* Work well under pressure
* Hungry to take on responsibility and a willingness to do adhere to strict deadlines
* Outstanding written and oral communication in English and language applied
* A sense of humor and positive, "make-it-work" attitude
* Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools