Offre proposée par
Accor SA – Issy les Moulineaux
Finance Support Lead (internship)
Provide day-to-day technical support for system issues reported by local F&A teams and delivery centres. (Oracle R12, AIO, Accor’s referential : Mega, OneStream & DFM) and reports to System administration teams.
Interact with the system help desks (IS Finance & delivery centres – System support teams) and other teams to assist in troubleshooting, identifying root causes, and providing technical support when needed
Support regular monitoring of systems and respond immediately to usability problems
Troubleshoot system errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Support in maintaining our internal infrastructures including system architecture, database, user accesses….
Help perform routine/scheduled audits of all backups
Perform BPO SLA / KPI administration tasks, including user/group administration, security permissions and group policies
Help build an internal wiki with technical documentation, manuals and policies
Assist other members of the finance service team with support for technical and data projects as required.
Liaise with the Finance teams in ensuring the best service is given to both internal and external clients
Due to any circumstances, duties may vary or ad-hoc duties may be required
PROFILE OF THE ROLE
The successful candidate will have the following:
Have a strong administration background
Strong Microsoft knowledge
Self-motivated and able to work independently as well as part of a team
Strong Communication and Interpersonal relationships skills
EXPERIENCE / EDUCATION
2 to 3 years
BAC +2 /3
Une initiative du Gouvernement pour accompagner, former et faciliter l'entrée dans la vie professionnelle de tous les jeunes, sur tous les territoires.