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Didomi

Customer Marketing Assistant

Paris, Île-de-France 6 mois
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Didomi is currently looking for a Customer Marketing Assistant. Under the supervision of the Lead Partner & Customer Marketing Manager, your role will be to support marketing actions that aim at increasing client retention and loyalty.
We’re looking for an organized, creative and motivated individual. You must be able to handle a variety of different assignments to fulfill business objectives! You will work within the marketing team and very closely with the Customer Success (CSM) team as well as coordinating with the product, design or tech teams and wider company.
Are you keen to help us increase our customer retention and loyalty and to make our brand visible? Are you interested in working for a fast-growing tech start-up? If the answer is yes, you’re the perfect fit for us.
MissionsWork under the supervision of Lead Partner & Customer Marketing Manager to help reach the company's marketing goals and objectivesHelp organize client breakfasts and afterworksSupervise the order of gifts and goodies for our clientsWrite down and integrate client emails in HubspotHelp organize and promote client webinars that bring extra value to our customers and supervise the follow-up with the CSM & KAM team to generate upsell opportunitiesHelp implement a customer advocacy and loyalty programMonitor review websites such as G2, Sourceforge, Capterra as well as other customer review platforms and help answer customer reviewsWrite social media posts to highlight our relationship with our clients, and spread their endorsement of Didomi’s solutionsRequired qualificationsFluent in English and French Currently enrolled in (or finishing) a marketing/communications degreeMotivation - and ideally experience - in organizing in-person and digital eventsComfortable writing social media & blog posts, great copywriting skillsAbility to work in a fast-paced, deadline-driven environmentPreferred qualificationsSolid understanding of marketing and communications, desire to learn B2B marketingExperience working with a tech subject matter in the B2B industryComfortable with tools like Hubspot, Canva, Livestorm, Notion